Subject: Ticket Assigned - Conversation with Dunking Bus
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 23:56:35 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dunking Bus Dunking Bus                    Hi Juhi, sorry I think I have a connection problem earlier. My order number is 4530025854           03:48 AM, 19th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            03:48 AM, 19th Feb                   Mohammad                   you have concern about the refunds ?           03:49 AM, 19th Feb                     Dunking Bus                    Hi! Good morning brother.. I have returned some items last jan 31 & feb 1st but, I have not received any refund yet. I would just like to follow it up, i hope you can help me on this matter. Actually I sent a message earlier but I think I had a connecton problem so I wasnt able to get their response immediately. Thank you.           03:49 AM, 19th Feb                   Mohammad                   refund for QAR 255.20 was processed on 31/01/2021 with the transaction ID 169999990075626014. The amount will take 2-15 business days to be reflect back in account.           03:51 AM, 19th Feb                     Dunking Bus                    I paid the item using credit card, will it be added directly on my limit or will you be needing a current/savings acct for it?           03:51 AM, 19th Feb                   Mohammad                   and refund for QAR 34.72 was processed on 01/02/2021 with the transaction ID 169999990075626014. The amount will take 2-15 business days to be reflect back in account.           03:52 AM, 19th Feb                   Mohammad                   Is there anything else I can help ?           03:52 AM, 19th Feb                   Mohammad                   it will go back to your card           03:52 AM, 19th Feb                     Dunking Bus                    I see.. Meaning i should be expecting the said amount later?           03:53 AM, 19th Feb                   Mohammad                   yes within the given time frame of 2-15 days           03:53 AM, 19th Feb                     Dunking Bus                    But i will be receiving an sms regarding that one as notification right?           03:53 AM, 19th Feb                   Mohammad                   yes you are right           03:53 AM, 19th Feb                   Mohammad                   Is there anything else I can help ?           03:54 AM, 19th Feb                     Dunking Bus                    Thank you brother. I think i should just wait until end of this month just to be sure.           03:54 AM, 19th Feb                     Dunking Bus                    I will just check my acct from time to time once i get the nohank you, have a great day ahead.           03:55 AM, 19th Feb                     Dunking Bus                    I will just check my acct from time to time once i get the notification. Thank you, have a great day ahead           03:55 AM, 19th Feb                   Mohammad                   sure           03:56 AM, 19th Feb                   Mohammad                   it will be credited for sure ok           03:56 AM, 19th Feb                   Mohammad                   Is there anything else I can help ?           03:56 AM, 19th Feb                   Mohammad                   welcome           03:56 AM, 19th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:56 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2123948