Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 23:43:41 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hey           03:35 AM, 19th Feb                     User                    I received a message and email that my order is canceled           03:35 AM, 19th Feb                     User                    When can k receive my refund           03:35 AM, 19th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            03:36 AM, 19th Feb                     User                    For this           03:36 AM, 19th Feb                     User                             03:36 AM, 19th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           03:36 AM, 19th Feb                   Mohammad                   the order is partially cancelled           03:37 AM, 19th Feb                   Mohammad                   one item in your order got cancelled           03:37 AM, 19th Feb                   Mohammad                   refund for AED 72.76 has been processed on 19/02/2021 with the transaction ID 169999990096643091. The amount will take 2-15 business days to be reflect back in your account.           03:38 AM, 19th Feb                   Mohammad                   Is there anything else I can help ?           03:39 AM, 19th Feb                     User                    9636523198           03:42 AM, 19th Feb                   Mohammad                   one item in your order got cancelled refund for AED 72.76 has been processed on 19/02/2021 with the transaction ID 169999990096643091. The amount will take 2-15 business days to be reflect back in your account. Is there anything else I can help ?           03:42 AM, 19th Feb                     User                    Ok thank you Mohammad. Goodnight           03:42 AM, 19th Feb                   Mohammad                   ok welcome           03:43 AM, 19th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:43 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2123941