Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 21:57:34 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hey           01:45 AM, 19th Feb                     User                    I wanted to ask about an order cancellation, is that possible?           01:45 AM, 19th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            01:45 AM, 19th Feb                     User                    I made an order few minutes ago and wanted to know if I can cancel it?           01:46 AM, 19th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           01:47 AM, 19th Feb                     User                    okay just a moment           01:47 AM, 19th Feb                     User                    9636541521           01:47 AM, 19th Feb                   Mohammad                   Please allow me to check it for you.            01:48 AM, 19th Feb                     User                    sure           01:48 AM, 19th Feb                   Mohammad                   yes it can be cancelled           01:49 AM, 19th Feb                     User                    okay I’m sorry just give me a moment please           01:49 AM, 19th Feb                   Mohammad                   okey           01:49 AM, 19th Feb                   Mohammad                   sure           01:49 AM, 19th Feb                     User                    I wanted to know if the end of the jeans is elastic or not           01:49 AM, 19th Feb                     User                    I’ll check the description, then will decide to cancel or keep           01:49 AM, 19th Feb                   Mohammad                   the item has elasted end           01:51 AM, 19th Feb                   Mohammad                   Is there anything else I can help ?           01:55 AM, 19th Feb                     User                    okay then I would like to cancel the order           01:55 AM, 19th Feb                   Mohammad                   ok please wait           01:56 AM, 19th Feb                     User                    take your time, thank you           01:56 AM, 19th Feb                   Mohammad                   done it is cancelled           01:56 AM, 19th Feb                     User                    it has been cancelled, thanks a lot for your help           01:57 AM, 19th Feb                     User                    have a good night           01:57 AM, 19th Feb                   Mohammad                   welcome           01:57 AM, 19th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:57 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2123842