Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 20:51:51 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:43 AM, 19th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            12:44 AM, 19th Feb                     User                    I had placed an order early today morning           12:44 AM, 19th Feb                     User                    And was notified that my order was to be shipped today           12:44 AM, 19th Feb                     User                    By 10pm           12:44 AM, 19th Feb                     User                    But unfortunately I haven't received my order yet           12:45 AM, 19th Feb                     User                    Please look into this matter           12:45 AM, 19th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           12:45 AM, 19th Feb                     User                    Yes one second           12:45 AM, 19th Feb                     User                    7436356716           12:46 AM, 19th Feb                   Mohammad                   Please allow me to check it for you.            12:46 AM, 19th Feb                     User                    Yes please           12:46 AM, 19th Feb                   Mohammad                   it was placed on just 18th           12:47 AM, 19th Feb                   Mohammad                   and the order is shipped from warehouse           12:47 AM, 19th Feb                     User                    Yes           12:48 AM, 19th Feb                   Mohammad                   it will be delivered within 2-3 business days           12:48 AM, 19th Feb                     User                    But the invoice said I would receive it today           12:48 AM, 19th Feb                   Mohammad                   if it is not then it will be fore sure till tomorrow           12:48 AM, 19th Feb                     User                    The supply date given was 18th           12:49 AM, 19th Feb                   Mohammad                   It was placed on 18th           12:49 AM, 19th Feb                   Mohammad                   ok it will be delivered soon please be assured           12:49 AM, 19th Feb                     User                    Ok           12:50 AM, 19th Feb                   Mohammad                   Is there anything else I can help ?           12:50 AM, 19th Feb                     User                    I was supposed to go somewhere today but had to cancel my plans because I was notified that I would receive my order today           12:50 AM, 19th Feb                     User                    Got kind of disappointed           12:50 AM, 19th Feb                   Mohammad                   We apologies for this           12:51 AM, 19th Feb                   Mohammad                   Please be assure we will deliver it asap           12:51 AM, 19th Feb                     User                    Ok sure           12:51 AM, 19th Feb                     User                    Thanks a lot for the help           12:51 AM, 19th Feb                   Mohammad                   thanks for coopearation           12:51 AM, 19th Feb                   Mohammad                   welcome           12:51 AM, 19th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:51 AM, 19th Feb                     User                    Good day           12:51 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2123735