Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 20:28:17 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi...I would like know about my order no 6268498078..it’s still under processing ..can you pls let me know when will it be ready for collection and I cancelled an item and haven’t got refund for that item either!           12:24 AM, 19th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            12:24 AM, 19th Feb                   Mohammad                   Please allow me to check it for you.            12:25 AM, 19th Feb                   Mohammad                   We apologies for the delay but it is still under process           12:26 AM, 19th Feb                     User                    Okay           12:26 AM, 19th Feb                   Mohammad                   We request you to allow us some time to make it ready asap           12:26 AM, 19th Feb                     User                    How about the refund?           12:26 AM, 19th Feb                     User                    for the cancelled item           12:26 AM, 19th Feb                   Mohammad                   Refund for SAR 13.50 processed on 29/01/2021           12:27 AM, 19th Feb                   Mohammad                   it will reflect back within 2-15 business days           12:27 AM, 19th Feb                     User                    I haven’t got the refund for the cancelled item still           12:27 AM, 19th Feb                     User                    Okayy!!           12:27 AM, 19th Feb                     User                    thank you!!           12:27 AM, 19th Feb                   Mohammad                   welcome           12:28 AM, 19th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:28 AM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2123686