Subject: New Reply Received - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 18:46:02 +0000 (UTC)

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">
<span style="color:rgb(49,49,49);word-spacing:1px">Still am awaiting the below refund. </span><br>
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<div dir="auto"><span style="color:rgb(49,49,49);word-spacing:1px">Please do the needful to get it at the earliest. </span></div>
<div dir="auto"><span style="color:rgb(49,49,49);word-spacing:1px">call me @0553990954 for any details. </span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 14 Feb 2021 at 2:01 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi ​Shanthi,</div>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order: 9631881503 Please note that the refund has been processed successfully from our side for the amount (AED 23.38), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.</div>
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<br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</div>
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<br>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div dir="ltr">The Support Team.</div>
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<div>Thanks and regards</div>
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<div>Dr.Shanthi.S</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2090949