Subject: New Reply Received - My returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 16:57:20 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  My returns  Ticket comment <div dir="auto">This is so unprofessional. I need my money back.. what’s wrong with this???? Here is a screenshot of “my credit” and you added nothing to it.<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMzY1Njg0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.scUbfqNXFiaQ_UYjHGCTO327iwS9ne8Lto4yMW_QnbI" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 21 Mar 2021 at 9:59 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Farida,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>Please be informed that ​your refund for EGP 227.00 has been refunded back in your my credit account. However, we can check that you have used the my credit balance in the order number 2001071749.</div>
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<br>We really appreciate your understanding and cooperation. </div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2124102