Subject: New Reply Received - ISSUE REGARDING FAILED ONLINE TRANSACTION
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 13:32:54 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  ISSUE REGARDING FAILED ONLINE TRANSACTION  Ticket comment <div dir="ltr">
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Kindly find below details as requested</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>1.Amount Deducted:  <font color="#0000ff">271.30 SAR</font><br>2. Date of Deduction:  <font color="#0000ff">26/02/2021</font><br>3. Customer's Email address: <font color="#0000ff"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></font><br>4. Card number from which it has been deducted: <font color="#0000ff">4405 3385 6996 5947</font>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>5. Authentication code: <font color="#0000ff">7304</font>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>6. Attached PDF of account statement where deduction is visible : <font color="#0000ff">PDF is attached with the mail</font>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Expecting this will get solved soon!!!</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Mar 21, 2021 at 3:29 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Syed,<br><br>
</div>
<div dir="ltr">Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience and the late reply.<br><br>
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<div dir="ltr">We request you to kindly share the below following details so that we can forward it to our finance team make it checked.</div>
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<div dir="ltr">1.Amount Deducted:<br>2. Date of Deduction:<br>3. Customer's Email address:<br>4. Card number from which it has been deducted: </div>
<div dir="ltr">5. Authentication code:</div>
<div dir="ltr">6. Attached PDF of account statement where deduction is visible.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We are looking forward to hear from you soon.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We really appreciate your understanding and cooperation. </div>
<div dir="ltr">​<br>
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<div dir="ltr">Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043203642457'>Account Statement.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2178760