Subject: New Reply Received - Re: Online Order Reference 9637789233
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 08:45:22 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: Online Order Reference 9637789233  Ticket comment <div style='font-family: "Times New Roman", Times, serif; font-size: 12pt; color: rgb(0, 0, 0)'>
Dear Team,</div>
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Please find below trail mail. Kindly look for customer query with regards to his transactions and please response to his concern since we are not able to check the status of his transaction.</div>
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<div style="margin-top: 0px; margin-bottom: 0px"><span style="color:rgb(189,19,152)"><i><span style="color:rgb(0,0,0)">Thanks &amp; Regards,</span></i></span></div>
<span style="color:rgb(189,19,152)"><span style="color:rgb(0,0,0)"><i></i></span></span>
<div style="margin-top: 0px; margin-bottom: 0px">Donnaly</div>
<span style="color:rgb(189,19,152)"><span style="color:rgb(0,0,0)"><i></i></span></span>
<div style="margin-top: 0px; margin-bottom: 0px"><span style="color:rgb(189,19,152)"><span style="color:rgb(0,0,0)"><i>CP  AJC</i></span></span></div>
<span style="color:rgb(189,19,152)"><span style="color:rgb(0,0,0)"><i></i></span></span>
<div style="margin-top: 0px; margin-bottom: 0px"><span style="color:rgb(189,19,152)"><span style="color:rgb(0,0,0)"><i>CUG NO:  055-5430479</i></span></span></div>
<span style="color:rgb(189,19,152)"><span style="color:rgb(0,0,0)"><i></i></span></span>
<div style="margin-top: 0px; margin-bottom: 0px"><span style="color:rgb(189,19,152)"><span style="color:rgb(0,0,0)"><i>LANDLINE NO: 06-7472687</i></span></span></div>
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<div>From: Splash Ajc &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 21, 2021 9:35 AM<br>
<b>To:</b> Centrepoint Ajman Corniche &lt;[email-masked]&gt;<br>
<b>Cc:</b> Rifan Razool &lt;[email-masked]&gt;; Vijay Chakrawati &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: New comment - [#2210564] Delivery
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Dear Team,</div>
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Kindly check the below customer query.</div>
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Regards,</div>
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Wilma </div>
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<b>From:</b> Zulafqar Ali &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, March 20, 2021 9:01 PM<br>
<b>To:</b> Splash &lt;[email-masked]&gt;<br>
<b>Cc:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; Rifan Razool &lt;[email-masked]&gt;; Splash Ajc &lt;[email-masked]&gt;; Mohd Rafeeq &lt;[email-masked]&gt;; Vijay Chakrawati &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: New comment - [#2210564] Delivery</div>
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<b><i><span style="font-size:13.5pt; color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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Sir, </div>
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Anybody there who can reply me ?</div>
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On Tue, 16 Mar 2021, 2:50 pm Zulafqar Ali, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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Dear splash representative, </div>
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Please update me regarding the above query. i am waiting for your reply</div>
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On Sat, Mar 13, 2021 at 6:46 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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<div><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>There is a new comment in the ticket submitted by Zulafqar Ali to HelpSPAE</span></div>
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Comment added by : Centrepoint Ajman Corniche<br>
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Comment Content: </span>
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<span style='font-size:12.0pt; font-family:"Times New Roman",serif; color:black'>Dear Team,</span>
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<span style='font-size:12.0pt; font-family:"Times New Roman",serif; color:black'>PFA. Kindly look into this issue and do the immediate action.</span>
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<i><span style="font-size:12.0pt; color:black">Thanks &amp; Regards,</span></i><span style="font-size:12.0pt; color:black">
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<span style="font-size:12.0pt; color:black">Donnaly</span>
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<i><span style="font-size:12.0pt; color:black">CP  AJC</span></i><span style="font-size:12.0pt; color:black">
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<i><span style="font-size:12.0pt; color:black">CUG NO:  055-5430479</span></i><span style="font-size:12.0pt; color:black">
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<i><span style="font-size:12.0pt; color:black">LANDLINE NO: 06-7472687</span></i><span style="font-size:12.0pt; color:black">
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>From: Zulafqar Ali &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Saturday, March 13, 2021 4:57 PM<br>
<b>To:</b> Centrepoint Ajman Corniche &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#2210564] - Delivery </span>
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<b><i><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:indianred'>External email sender, please take precaution.</span></i></b><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif; color:indianred'></span>
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<span style='font-size:9.5pt; font-family:"Arial",sans-serif'>Dear Sir/Mam,</span><span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>
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<span style='font-size:9.5pt; font-family:"Arial",sans-serif'>Good Day!</span>
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<span style='font-size:9.5pt; font-family:"Arial",sans-serif'>My payment is deducted from the bank while booking online orders on splash website through tabby monthly installment plan but order is not ready for shipment because i could not see any order history
 on splash. you can see below mentioned payment confirmation from tabby and bank trasaction.</span>
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<span style='font-size:9.5pt; font-family:"Arial",sans-serif'>Kindly respond to me in this regard.</span>
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<span style='font-size:9.5pt; font-family:"Arial",sans-serif'>Thank you</span>
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<span style='font-size:9.5pt; font-family:"Arial",sans-serif'>Zulafqar Ali Siddique</span>
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<span style='font-size:9.5pt; font-family:"Arial",sans-serif'>058-2126388</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>On Sat, 13 Mar 2021, 4:38 pm Zulafqar Ali, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Sir, </span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Please solve above problem as soon as possible</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>I will be thankful to you.</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>On Fri, 12 Mar 2021, 3:18 pm Zulafqar Ali, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Is there any splash representative? who will response my above querry.
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>I am Still waiting for response despite providing all required information to splash. </span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>How much time splash still require to solve the problem?</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>On Wed, 10 Mar 2021, 9:06 pm Zulafqar Ali, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Looking forward to your response</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>On Tue, 9 Mar 2021, 8:00 pm Zulafqar Ali, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>On Tue, 9 Mar 2021, 2:27 am Splash, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Hi Zulafqar,</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Thank you for getting in touch with us.<br>
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We sincerely apologize for the inconvenience caused to you.</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>We checked and didn't find any order under your account if any amount is deducted please share the snapshot of the transaction details and you may also contact your bank regarding same.</span>
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<span style='font-size:10.5pt; font-family:"Segoe UI",sans-serif'>Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team</span>
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