Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 08:40:39 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Dear Support Team,</div>
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Many thanks for your email confirmation.</div>
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Just one more thing i want to confirm.</div>
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The items i have ordered online was as a guest and the later on <span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif; font-size: 12pt">i have registered splash app by the email [email-masked]</span>
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So how will i receive the refund back in the account or refund vouchers will be delivered to my address?</div>
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Regards,</div>
<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Shakir Saleem</div>
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39930094</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 21, 2021 11:22 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2201793] - Returns
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<div dir="ltr">Hi Mohammed,<br>
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Thanks for getting in touch with us.<br>
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We are truly sorry for the inconvenience caused to you.<br>
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Please be informed that ​your return items has been collected by the courier and now it will be sent back to the warehouse. As the item will reach the warehouse after the quality check within 1-2 business days your refund will be processed.<br>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2201793