Subject: New Reply Received - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 11:31:26 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">First order #trckng 8240057920 AWB 100043675505<div dir="auto"><br></div>
<div dir="auto">Second order #trckng 8241996406 with AWB FCO 315210005873. Thank u for resolving this matter to me......</div>
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<div>On Sat, Mar 20, 2021, 2:21 PM Ailyn Igar, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">My first order missing 1pc t-shirt trckng# LM8240057920...march 7  2021was delivered.<div dir="auto">Second trckng # LM8241996406 delivery date march 15 2021...problem is your company cancelled one of my ordered t-shirt but didnt deducted from my payment.</div>
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<div dir="ltr" class="gmail_attr">On Sat, Mar 20, 2021, 11:19 AM Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2245433</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2245433<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Humayun : </div>
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<div dir="ltr">​Hi Ailyn,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.</div>
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<div dir="ltr">We request you to kindly share the exact order number and the item name which is missing according to you so that we can check and investigate further.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2245433