Subject: New Reply Received - Change order # 9642784588
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Fri, 19 Mar 2021 08:41:42 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Change order # 9642784588  Ticket comment <div dir="auto">Deae team ,<div dir="auto"><br></div>
<div dir="auto">Thanks for your reply and assitance , please inform dalma mall branch to arrange required size and confirm with me if possible .</div>
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<div dir="auto">Thanks &amp; Regards</div>
<div dir="auto">Mohamed meshref</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 19 Mar 2021, 12:35 pm Shoemart, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mohamed,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that we have exchange option for the shoe mart item. You can exchange the item by visiting the store.</div>
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<div dir="ltr">However, online exchange is not possible for us but return and refund can be done for the same.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2269257