Subject: New Reply Received - Broken
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 15:27:23 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Broken  Ticket comment <div>I called this morning I asked to cancel the online return and plan to go to the store to return to get cash refund and she said unfortunately i cant cancel the online refund because she said the item is broken i asked her to cancel because  i need cash refund now what to do the item already picked up and how many days will i wait for the refund to go in my credit.. Thank you <br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Mar 18, 2021 at 11:48 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5479075549"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Regina,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that ​you can also return the item at store also and can ask for the cash refund at store.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2260249