Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 12:03:43 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Product information  Ticket comment <div>Dear centrepoint, </div>
<div id="yMail_cursorElementTracker_1615936282657"><br></div>
<div id="yMail_cursorElementTracker_1615936283221">As it was told that your product is good and genuine quality product, I hope you find the attachment below that show that your product is the opposite of that, as per your quality department that's it's <br><div id="yMail_cursorElementTracker_1615936266535">manufacturer default as it's an old shoe that has been in your warehouse for 3 years with bad storage conditions, and if I have bought it from skechers it self it would has been replaced as per skechers themselves, because it not my fault it's yours, so it's better to buy from the brand itself if you can't take responsibility for what you caused and you also lost credibility , in 6 month the shoe has been wore 10 times only  because it's white shoes and it needed a special treatment and it get ruined. </div>
<div id="yMail_cursorElementTracker_1615937061628"><br></div>
<div id="yMail_cursorElementTracker_1615937061809">Regards, <br><div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId7d91b7ab-f4d2-40c5-894b-1b94ea224c5b" class="inline-image-global inlined-image-cid-7d91b7ab-f4d2-40c5-894b-1b94ea224c5b" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMjQ4NzE3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4U9Pd6E-JBPsRo8UNUv38qlbfn6QNcD8rDa6SCopVpw" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId84a9bd32-9219-4159-833e-ab0dc63b219c" class="inline-image-global inlined-image-cid-84a9bd32-9219-4159-833e-ab0dc63b219c" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMjQ4NzE4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.stF4RjU_DQO-Mk3thlgWP6s5P7y-4gPEgCHsB9a-hG0" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId114d424f-794f-4417-8cce-701d556bf01b" class="inline-image-global inlined-image-cid-114d424f-794f-4417-8cce-701d556bf01b" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMjQ4NzE4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GYEnpDkT4azvSHrlMxkXhPrDXS8erU0UBlF8B5Mc3dg" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIdce93e695-1e9c-45e6-af06-3e50b98fa8cc" class="inline-image-global inlined-image-cid-ce93e695-1e9c-45e6-af06-3e50b98fa8cc" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMjQ4NzE4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MACQTUH1ljJYtRETzjObO1otVwafgu5VFnPORWfnC6A" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId84644e8e-6718-44e1-92a8-c134eb0cbd52" class="inline-image-global inlined-image-cid-84644e8e-6718-44e1-92a8-c134eb0cbd52" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMjQ4NzE4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5oO5OlLWAgDomG7qt4y3yBmfCDKJERycYKg7uGibtCw" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId088883a2-d79c-4bb7-89cf-0385511917ca" class="inline-image-global inlined-image-cid-088883a2-d79c-4bb7-89cf-0385511917ca" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMjQ4NzE4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.K7s4-RB0Rg4mQHOE4yMa_j2jjo9oCwR3QrPJTKo2BA8" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId47625282-27b7-432b-9938-ca0becdc4abb" class="inline-image-global inlined-image-cid-47625282-27b7-432b-9938-ca0becdc4abb" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMjQ4NzE4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RwLdg3wJtcG9xMkqs5xwIZORLqTPXChDuDODroIfE0k" style="width:100%;max-width:800px"><br>
</div>
<br><br><br><br><br><br><br>
</div>
<div id="yMail_cursorElementTracker_1615936932945"><br></div>
<div id="yMail_cursorElementTracker_1615936938001">Regards </div>
<div id="yMail_cursorElementTracker_1615936926375">
<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Mar 16, 2021 at 4:12 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2977032592"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nada,<br><br>Thanks for getting in touch with us.<br><br>We are very sorry for the unpleasant experience you had to face. We certainly apologies for this and would like to assure you this is definitely not the kind of experience we want to offer to our customers.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">However, as it was told that the product was used for 6 months so we can not return it as per the policy for the used items we can not do the return. But we assure you that products what we deliver are good and genuine quality products.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We will surely forward your concern to the relevant department and make sure this won't happen again.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
</div></div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2236286