Subject: New Reply Received - Return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 11:50:30 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Return  Ticket comment <div dir="ltr">
<div>Till now your courier is not contacted to me i am waiting please do the needful</div>
<div><br></div>
</div>
<br><div class="gmail_quote"><div class="gmail_attr" dir="ltr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Mar 14, 2021 at 11:19 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2218699</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mohammad Humayun : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Ateequl,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that for the order number 6280671195 we can see that there is a return created for the item (163095949 - - Sasha Solid Handbag with Metallic Chain).</div>
<div dir="ltr">​</div>
<div dir="ltr">Our courier will contact you for the collection of the item within 3-5 business days. Your refund for SAR 49.00 will be refunded back in your bank account.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
</div></div>
<div></div>
<div><br></div>
<br>

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2218699