Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Mar 2021 21:14:04 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  My Account  Ticket comment <div>Hi<br>
<br>
I know the steps.  The thing is that I am not getting the reset email.. <br>
<br>
00966552200743</div>
<div id="$_begin_amos_signature">Sent from the Check for Hotmail app</div>
<div id="$_end_amos_signature"></div>

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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Mar 15, 2021 at 12:47pm GMT+03:00, "Centrepoint" &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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<div dir="ltr">Hi Lulu,<br>
<br>
</div>
<div dir="ltr">
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div>
<br>
</div>
<div>We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:<br>
<br>
1. Click on "Forgot Password" Link on the login window.</div>
<div>2. Enter your registered email address.</div>
<div>3. Check your registered email inbox/spam folder.</div>
<div>4. Click on the password reset link and change your password.</div>
<div>5. You can login now with your new password</div>
<div>
<br>
</div>
<div>Please do not hesitate to write back to us if the issue still persists. We will be happy to investigate further.</div>
<div>
<br>
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<div>We hope this helps and have a great day! Stay Safe!</div>
<div>
<br>
</div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
</div>
</div>
</div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2235417