Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 15 Mar 2021 15:29:18 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
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<img id="6b7d8878-5ee0-46f1-a7ab-f8ba0dec5d5f" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMTcyNjQ5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mkg5wywQGoZCyIUJSo_0Ty30MKksCqBGF44bwyvZ1Gg" alt="Image" style="max-width:100%">
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Hello,</div>
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I made order # 7440972236 in 9th March 2021. It should include 13 items, however only 12 items were delivered. </div>
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I did not receive the white t-shirt.</div>
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I sent an email and called customer service, and I was surprised with an email claiming that the order was fully delivered and asking me to check with my family members!!!!</div>
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This is an insulting reply!!!</div>
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I've been informing my friends and relatives about this case and many of them were complaining about similar issues!!!</div>
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I've been ordering from many international apparel stores!! No one ever replied with this rude and shameless reply!!!</div>
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Regards,</div>
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Sara Ebrahim </div>
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Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<div>From: Sara Ebrahim &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Monday, March 15, 2021, 1:19 PM<br>
<strong>To:</strong> Max<br>
<strong>Subject:</strong> Re: [#2235737] - Delivery<br>

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Do you think I would waste my time and contact you for no reason?<br>
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I opened the package myself and it was missing!!!<br>
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How could you confirm that you delivered it completely?<br>
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This is really insulting and terrible!!!<br>
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I would never ever order again!!!<br>
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You should look for other apparel stores customer service and learn a bit!!!<br>
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Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, March 15, 2021 1:09:08 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2235737] - Delivery</font>
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<div dir="ltr">Hi Sara,<br>
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Thanks for getting in touch with us.<br>
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We are truly sorry for the inconvenience caused to you.<br>
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​We would like to inform you that as per the status we can check that your order was delivered completely to you.</div>
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<div dir="ltr">We request you to kindly check with your family members if someone has received the order.<br>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2235737