Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 15 Mar 2021 09:56:24 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello,</div>
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<div dir="auto">Let me know your calculations as the refunded amount doesn’t correspond to the purchased amount. </div>
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<div dir="auto">Order No. 9640714708</div>
<div dir="auto">Refunded amount should be: Aed 90.00 (2 items) </div>
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<div dir="auto">Order No. 9639242364</div>
<div dir="auto">Refunded Amount should be: 75.00 (3 items) </div>
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<div dir="auto">Please revert at the earliest.</div>
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<div dir="auto">Thank you.</div>
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<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 15 Mar 2021 at 12:17 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Ernest,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that with reference to your order number 9639242364 your refund for AED 36.00 was processed on 13/03/2021 with the transaction ID 5a0df98f-3198-4e3f-a63f-f556d00c31f8.</div>
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<div dir="ltr">And with reference to your order number 9640714708 your refund for AED 31.20 was processed on 13/03/2021 with the transaction ID d023d5e2-5a67-4a3e-a9f3-ca61a3b1ec59.</div>
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<div dir="ltr">The amount will take 2-15 business days to be reflect back in your account.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2234949