Subject: New Reply Received -
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 14 Mar 2021 19:48:07 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.    Ticket comment <div dir="auto"><div>How come they cannot locate my location? 3 times i send them my location and im asking them to bring before 3 pm. But they are insisting to give at night time. Attach here are the conversation with the carrier. <br><div class="gmail_extra">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mar 14, 2021 1:19 PM, Babyshop &lt;[email-masked]&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2207990</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammad Humayun : </div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Jerilyn,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We are sorry to inform you that your order number 6277419496 has been marked as not delivered due to issue with the delivery location.</div>
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<div dir="ltr">However, our courier has tried to locate the address and location but unable. We assure you that this won't be happen again in the future.</div>
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<div dir="ltr">Now we request you to kindly place a new order for the same and we will make sure to deliver it on time.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2207990:1125156</span>

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Attachments :
1. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043201426115'>Screenshot_20210314-224625_WhatsApp.jpg</a><br />2. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043201426118'>Screenshot_20210314-224610_WhatsApp.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2207990