Subject: New Reply Received - Shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Mar 2021 13:35:58 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">Please check the attached screenshot.</div>
<div dir="auto"><br></div>
<div dir="auto">Issue is not resolved yet.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 14 Mar 2021, 15:20 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2206724</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammad Humayun : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Tharaque,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that with this email <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a> shukran card number 1800000079844488 was linked. However, we will now delink the shukran so that you can link it with your desired account.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div></div></div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043201401842'>Screenshot_2021-03-14-17-33-39-272_com.landmarkgroup.centrepointstores.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2206724