Subject: New Reply Received - Amount Deducted from my Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Mar 2021 11:44:29 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Amount Deducted from my Account  Ticket comment <div dir="ltr">Dear Support Team ,<div><br></div>
<div>Yes it declined twice but why was the amount deducted from my account ?</div>
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<div>Please find the attached transaction of my account </div>
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<div>Best Regards</div>
<div><br></div>
<div>Hani Mumtaz  </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Mar 14, 2021 at 2:28 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Hani,</div>
<div><br></div>
<div dir="ltr">Thank you for your patience.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We have heard back from our team at this time and have been advised that the transaction was declined, the amount was not received at our end. Please find attached the screenshot for the declined transaction and share the same with your bank. They will be able to assist you to receive the amount back in your account.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We hope this helps and have a great day! Stay Safe!</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div>
<div>​<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043201391166'>Transaction Reciept (1).pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2177591