Subject: New Reply Received - Damaged product order # 6280791409
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Mar 2021 14:45:56 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Damaged product order # 6280791409  Ticket comment <div dir="auto">Dear support team,</div>
<div dir="auto"><br></div>
<div dir="auto">I want you to replace the product not to return it.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you,</div>
<div dir="auto"><br></div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 13 Mar 2021 at 4:32 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Owais,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that we have created the return for the damaged item you received. An email has been sent to you for updating your address please your address through that email.<br><br>As you will update the address our courier will contact you for the collection of the item within 3-5 business days.<br><br>Your refund for SAR 263.00 will be refunded back in your bank account.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2227208