Subject: Ticket Assigned - Late delivery esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Mar 2021 08:46:08 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery esc ayman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ayman Bot:  Hi Ayman ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6280881542 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0562902858            12:37 PM, 13th Mar                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            12:39 PM, 13th Mar                   Mohammad                   We can see that you have contacted us for the order status of order number 6280881542           12:40 PM, 13th Mar                     ayman                    Yes           12:42 PM, 13th Mar                     ayman                    The order delayed too much           12:42 PM, 13th Mar                   Mohammad                   Please allow me to check it for you.            12:42 PM, 13th Mar                     ayman                    Ok           12:42 PM, 13th Mar                   Mohammad                   We can see that it was delayed by the courier           12:43 PM, 13th Mar                   Mohammad                   and we are sorry for that           12:43 PM, 13th Mar                   Mohammad                   Please allow me some time to check with courier           12:43 PM, 13th Mar                   Mohammad                   and i will update you on [email-masked]           12:43 PM, 13th Mar                     ayman                    Sure           12:43 PM, 13th Mar                   Mohammad                   welcome           12:45 PM, 13th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:45 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2237324