Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Mar 2021 07:36:50 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Hi,</div>
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<div id="yMail_cursorElementTracker_1615620804241">Please advise what is the refund status for the tip toe slippers under order number 9636917974.</div>
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<div id="yMail_cursorElementTracker_1615620955757">Thanks.</div>
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<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Wed, 10 Mar 2021 at 1:37 pm, Abby Alfonso</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv1786496155"><div>Good day,<div id="yiv1786496155yMail_cursorElementTracker_1615369012399"><br></div>
<div id="yiv1786496155yMail_cursorElementTracker_1615369012554">Please advise for below refund status.</div>
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<div id="yiv1786496155yMail_cursorElementTracker_1615369023639">Thankyou.<br><br><div id="yiv1786496155ymail_android_signature"><a rel="noreferrer" id="yiv1786496155ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv1786496155yqt8745412365" id="yiv1786496155yqt72170"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Mon, 8 Mar 2021 at 4:23 pm, Abby Alfonso</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv1786496155"><div>Hi,<div id="yiv1786496155yMail_cursorElementTracker_1615205969398"><br></div>
<div id="yiv1786496155yMail_cursorElementTracker_1615205969776">Thanks for the reply.</div>
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<div id="yiv1786496155yMail_cursorElementTracker_1615206045458">Yes, I gave 2 slippers together. Attached also is an image from the centerpoint app that both are already returned. </div>
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<div id="yiv1786496155yMail_cursorElementTracker_1615206149075">Please help me to get my refund. Its more than a week.</div>
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<div id="yiv1786496155yMail_cursorElementTracker_1615206179249">Thanks and appreciate your help. </div>
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<div id="yiv1786496155yMail_cursorElementTracker_1615206203809">Abby<br><br><br><div id="yiv1786496155ymail_android_signature"><a rel="noreferrer" id="yiv1786496155ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv1786496155yqt7405347793" id="yiv1786496155yqt86209"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Mon, 8 Mar 2021 at 3:15 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv1786496155"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Abegail,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that as per the return status we can see that one slipper is not received by the warehouse. Please confirm us that you have given 2 slippers so that we can check and investigate with warehouse.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div></div></div>

	

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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2193186