Subject: Ticket Assigned - Sunglass lost store esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Mar 2021 13:05:22 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Sunglass lost store esc vazir                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Vazir ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:44 PM, 12th Mar                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            04:46 PM, 12th Mar                     vazir                    Hi - Today noon i had visited Max shop near to Burjuman and i have forgot my sunglass over there.           04:47 PM, 12th Mar                     vazir                    i am trying to call the store on 04 3976006 which is printed on the Invoice and this no is not working           04:48 PM, 12th Mar                   Mohammad                   We are sorry to hear that           04:48 PM, 12th Mar                   Mohammad                   we suggest you to kindly visit the store for the item you missed over there           04:48 PM, 12th Mar                     vazir                    store is far from my home, can you give me their correct telephone no           04:49 PM, 12th Mar                   Mohammad                   Please allow us to check us the number of the store           04:50 PM, 12th Mar                     vazir                    ok           04:50 PM, 12th Mar                   Mohammad                   can you please tell us the exact store name           04:51 PM, 12th Mar                     vazir                    on Khalid Bin Waleed street, Bur Dubai, Near Burjuman shopping center           04:52 PM, 12th Mar                   Mohammad                   ok just allow me to check it again           04:53 PM, 12th Mar                     vazir                    ok           04:53 PM, 12th Mar                   Mohammad                   thank you for sharing the store name           04:57 PM, 12th Mar                   Mohammad                   we request you to please contact at +97143975111           04:57 PM, 12th Mar                     vazir                    i tried this no also and not working           04:58 PM, 12th Mar                   Mohammad                   please can you share your contact number and email           04:58 PM, 12th Mar                     vazir                    0508620915           04:59 PM, 12th Mar                     vazir                    [email-masked]           04:59 PM, 12th Mar                   Mohammad                   thanks for the informatiopn           04:59 PM, 12th Mar                   Mohammad                   We will get back to you with an update           05:00 PM, 12th Mar                   Mohammad                   on your email or call           05:00 PM, 12th Mar                   Mohammad                   Is that be ok ?           05:01 PM, 12th Mar                     vazir                    yes, thats fine.           05:04 PM, 12th Mar                   Mohammad                   ok thanks for the cooperation           05:04 PM, 12th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:05 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2234252