Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Mar 2021 15:21:33 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery shermina                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shermina Bot:  Hi Shermina ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6281569154 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554622458            07:05 PM, 11th Mar                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            07:06 PM, 11th Mar                     shermina                    My order is out for delivery. But im currently at work now. No one will receive the item at home. Because i put the address at home. The delivery man doesn’t want to come to my address even when i already sent my current location right now.           07:08 PM, 11th Mar                   Mohammad                   no issue they will contact you again for the delivery tomorrow           07:09 PM, 11th Mar                   Mohammad                   courier will attempt the delivery for 3 times           07:09 PM, 11th Mar                     shermina                    Im out of jeddah tomorrow. I will go to makka. That’s why i want  to deliver it today.           07:10 PM, 11th Mar                   Mohammad                   i will ask courier to make the delivery tomorrow in morning           07:11 PM, 11th Mar                   Mohammad                   is that ok ?           07:11 PM, 11th Mar                     shermina                    He can’t make it today?           07:12 PM, 11th Mar                   Mohammad                   the working hours will be over till the time i will forward the concern           07:12 PM, 11th Mar                   Mohammad                   it will be address tomorrow only           07:12 PM, 11th Mar                   Mohammad                   Is there anything else I can help ?           07:13 PM, 11th Mar                     shermina                    What tine tomorrow?           07:14 PM, 11th Mar                   Mohammad                   morning time           07:15 PM, 11th Mar                   Mohammad                   as soon as we can           07:16 PM, 11th Mar                   Mohammad                   Is there anything else I can help ?           07:17 PM, 11th Mar                     shermina                    Can you give me what time time they will deliver it?           07:17 PM, 11th Mar                   Mohammad                   sorry as we can only ask them to make the delivery on prirority           07:18 PM, 11th Mar                   Mohammad                   time it depends on them           07:18 PM, 11th Mar                     shermina                    Ohh God this is crazy. Okey. Thats all i need for now. I will contact again if they didn’t deliver it again TOMORROW MORNING. thank you. Have a nice day.           07:19 PM, 11th Mar                   Mohammad                   sure           07:21 PM, 11th Mar                   Mohammad                   welcome           07:21 PM, 11th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:21 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2231049