Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Mar 2021 08:29:51 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Your process of this petty refund is just as repeatedly done. Before you're telling me to wait for three weeks TWICE. Now asking me for the copy of Bank SOA TWICE.<div dir="auto"><br></div>
<div dir="auto">Can somebody clarify what is really happening?</div>
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<div>On Thu, Mar 11, 2021, 11:23 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jane,<br><br>Thank you for reaching out to us.<br><br>We apologise for the inconvenience that has happened.<br><br>We request you to kindly share the bank statement from 21/01/2021 to 11/03/2021 so that we can check and investigate further.</div>
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<div dir="ltr">Please send the statement in PDF format.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043200560663'>Screenshot_20210311-112513.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2002824