Subject: New Reply Received - Order issue 6268512786
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 10 Mar 2021 12:29:53 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Order issue 6268512786  Ticket comment <div dir="auto">Hello </div>
<div dir="auto">Please advise what is required</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 10 Mar 2021 at 2:20 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2107403</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
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<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Manish Kumar : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Muhammed,</div>
<div><div dir="ltr">
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for contacting us.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We apologise for the inconvenience caused to you.</div>
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<div dir="ltr">We sincerely apologize for the delay in collection of your return request, we have created a new return request at this time to avoid further delays, You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.<br><br>Once you have done that please simply reply to this email so that we can arrange the collection for you on priority.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2107403