Subject: New Reply Received - Re:
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 09 Mar 2021 13:40:59 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re:   Ticket comment <div>may i know what happened already to my order? been waiting for it for a long time. <br><br>
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<div>On 8 Mar 2021, at 2:20 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2196698</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Mohammad Humayun : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Nessie,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>Please be informed that ​your order number 6280228161 has been placed on Mar 5, 2021 and is within delivery time frame. Our courier will contact you for the delivery of the order. Your order should be with you soon.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2196698