Subject: New Reply Received - Order 9634094377
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 08 Mar 2021 13:22:17 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Order 9634094377  Ticket comment <div dir="auto">Dear team <div dir="auto"><br></div>
<div dir="auto">This is to confirm that I received the link to update my address and have done the needful.</div>
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<div dir="auto">Thanks</div>
<div dir="auto">Tapasya</div>
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<div>On Mon, 8 Mar 2021, 17:00 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Tapasya,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that an email has been sent to you for updating your address please update your address through that email. Please be informed that you need to update your address by your self from the email that has been sent you you.</div>
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<div dir="ltr">Please check we have again created a new return and an email must be sent to your registered email used in the order.<br><br>As you will update the address our courier will contact you for the collection of the item with in 3-5 business days.<br><br>Your refund for AED 144.80 will be refunded back in your bank account.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2189106