Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 08 Mar 2021 09:42:07 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<span style="margin:0px;font-size:12pt">Dear Sir/Madam,</span>
<div style="margin:0px;font-size:12pt">Thankyou for your email.</div>
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<div style="margin:0px;font-size:12pt">Please find the attached Tshirts and do the needful in replacing them with S (Small) sized</div>
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<li>
<span style="margin:0px">SuperMan Tshirt          - Size M       </span><span style="margin:0px;color:rgb(200, 38, 19)">Need S(Small) size</span>
</li>
<li><span style="margin:0px">Johhny Bravo Tshirt     - Size M       <span style="margin:0px;color:rgb(200, 38, 19);background-color:rgb(255, 255, 255);display:inline !important">Need S(Small) size</span></span></li>
<li>
<span style="margin:0px">Ninja Turtles Tshirt      - Size M       <span style="margin:0px;color:rgb(200, 38, 19);background-color:rgb(255, 255, 255);display:inline !important">Need S(Small) size<br>
<b>  <br>
</b></span></span><b>Extra Johnny Bravo Tshirt received with M size and need to refund</b>
</li>
</ol>
<div style="margin:0px"><span style="margin:0px">Actually when i purchased these items under order number
<b>7439447975</b>, i entered as a guest and later on registered to Splash application in the Phone under my Email [email-masked] and contact 39930094</span></div>
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<div style="margin:0px">I need your guidance in replacing/returning the items</div>
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<div style="margin:0px">You may reach me at 39930094</div>
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<div style="margin:0px">Regards,</div>
<span style="margin:0px">Shakir</span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, March 8, 2021 12:14 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2200985] - Exchange of items
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<div dir="ltr">Hi Mohammed,<br>
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Thanks for getting in touch with us.<br>
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We are truly sorry for the inconvenience caused to you.<br>
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We would like to inform you that exchange is not possible for the splash items but return and refund can be done for the same. However, please share the exact item names so that we can check and create a return request for the same.<br>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
<br>
Your friends,<br>
The Support Team.<br>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043199285176'>Johnny Bravo-Size M.jpg</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043199285177'>Superman-Size M.jpg</a><br />3. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043199285178'>NinjaTurtles-Size M.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2201793