Subject: Ticket Assigned - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 08 Mar 2021 08:44:44 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I ordered this prdoduct -  order no. is  9639217875
 https://www.splashfashions.com/ae/en/Women/Footwear/Heels/Women%27s-Heel-Sandals/SHOEMART-Block-Heeled-Peep-Toe-Slides/p/161826955 with beige color.
but I got the below one that is completely wrong 
Textured Block Heeled Slide Sandals beige
The one which I order was plain with no texture.

I request you to exchange my product instead of returning.

Very disappointed. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2207776