Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 15:45:04 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Product information  Ticket comment <div style="direction: ltr">Hello,</div>
<div style="direction: ltr">Please, cancel the return as I already opened and used the toy. I just want the missing pieces that were supposed to be in the box. Please, contact me again regarding the missing pieces and wether it can be delivered to me. </div>
<div style="direction: ltr">Thank you</div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mar 7, 2021, at 6:35 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Tamadher,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that we have created a return for the item you have the issue. Our courier will contact you for the collection of the item within 3-5 business days.</div>
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<div dir="ltr">Your refund for KWD 8.75 will be credited back in my credit account.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2202682