Subject: New Reply Received - Received a damaged product
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 15:40:04 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Received a damaged product  Ticket comment <div>Hello,
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<div>Thank you for messaging me, I returned the product at the store. </div>
<div>Thanks<br>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 7 Mar 2021, at 6:19 PM, Splash &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2177289</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Mohammad Humayun : </div>
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<div dir="ltr">Hi Shibla,<br>
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Thanks for getting in touch with us.<br>
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We are truly sorry for the inconvenience caused to you.<br>
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​We request you to kindly share us the exact item name for which you have the issue so that we can check and create a return request for you.</div>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2177289