Subject: New Reply Received - URGENT: PAYMENT ORDER # 9640017136
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 15:32:28 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  URGENT: PAYMENT ORDER # 9640017136  Ticket comment <div>This is solved. Someone replied to me <br><br>
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<div>On 7 Mar 2021, at 5:24 PM, Shoemart &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2195266</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Mohammad Humayun : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Jonalyn,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that your order number 9640017136 has been successfully placed on Mar 5, 2021.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2195266