Subject: New Reply Received - Change color
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 13:45:34 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Change color  Ticket comment <div dir="ltr">Dear Babyshop<div>Thank you very much for your prompt response<br>There is no problem with the color of the received shirt, and there is no need to create a return request<br><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">
<div><font>Thanks </font></div>
<div><font><span style="text-align:left;color:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal;font-size:16px;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;word-spacing:0px;display:inline!important;white-space:normal;float:none;background-color:transparent"></span><font>Eng. Kareem George</font></font></div>
<div><font>Civil Engineer</font></div>
<div><font>Mob:00971528649873</font></div>
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<font><img src="https://docs.google.com/uc?export=download&amp;id=0B73i1AA4PeQQODIwUml0U20ydmM&amp;revid=0B73i1AA4PeQQVmRXVUo3ZVZMc09LTm91NlNXZVFQZ1NVZTZRPQ"></font><br><div><span style="font-size:9pt"><font>P.O. Box : 14838, Dubai U.A.E.</font></span></div>

<div><span style="font-size:9pt"><font>Tel. No. +971 4 2762276 / Fax No. +971 4 2762277</font></span></div>

<div><span style="font-size:9pt"><font>Email:  <u><span style="color:#323e4f"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></span></u></font><b></b></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 7 Mar 2021 at 17:24, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2196256</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammad Humayun : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Kareem,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We request you to kindly share with us the exact item name for which you have the issue so that we can create a return request. However, currently exchange is not possible but return and refund can be done for the same.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2196256