Subject: New Reply Received - Cancellation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 13:35:24 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Cancellation  Ticket comment <div dir="auto">Sorry for late response. I already solved the problem with the CS by call service. They helped me a lot. Thank you very much.<br><br>Regards,<br><div>Santy Martalia</div>
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<div>On Sun, Mar 7, 2021, 16:24 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2189458</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Mohammad Humayun : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Santy,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>Please be informed that the item which you have selected got cancelled by the system automatically due to out of stock. However, you can not choose any other item after placing the order.</div>
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<div dir="ltr">We request you to kindly place a new order for the item which you want.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043199142944'>Screenshot_2021-03-07-16-31-54-241.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2189458