Subject: New Reply Received - Follow up
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Mar 2021 16:25:12 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Follow up  Ticket comment <div>That's great, thank you very much.</div>
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<div>On Sat, 6 Mar 2021 at 5:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Cyrine,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that your order has been delivered on 05/03/2021. However, we can check that a return is also raised for one item.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Our courier will contact you for the collection of the item within 3-5 business days. Your refund for QAR 59.00 will be refunded back in your my credit account.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2193836