Subject: Ticket Assigned - C&C
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Mar 2021 09:54:56 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  C&C hello my name is mazhar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello my name is mazhar Bot:  Hi Hello My Name Is Mazhar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6280445525 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0546790197            01:47 PM, 06th Mar                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            01:48 PM, 06th Mar                     hello my name is mazhar                    I m trying to get order status but noy getting update           01:48 PM, 06th Mar                   Mohammad                   Could you please share your order number so that I can assist you further?           01:49 PM, 06th Mar                     hello my name is mazhar                    This is the order no. 6280445525           01:49 PM, 06th Mar                   Mohammad                   Please allow me to check it for you.            01:49 PM, 06th Mar                   Mohammad                   it is placed on 5th           01:49 PM, 06th Mar                   Mohammad                   it will be ready with in 2-3 days           01:50 PM, 06th Mar                     hello my name is mazhar                    But it showed on stock, then why 2 - 3 days           01:50 PM, 06th Mar                   Mohammad                   order comes from warehouse           01:51 PM, 06th Mar                   Mohammad                   it is not given by store           01:51 PM, 06th Mar                   Mohammad                   this is why it take 2-3 days           01:51 PM, 06th Mar                     hello my name is mazhar                    So when is expected to be ready for collection?           01:52 PM, 06th Mar                   Mohammad                   within 2-3 days           01:52 PM, 06th Mar                   Mohammad                   you will receive an email           01:52 PM, 06th Mar                   Mohammad                   when the order will be ready           01:52 PM, 06th Mar                   Mohammad                   Is there anything else I can help ?           01:52 PM, 06th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:54 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2197123