Subject: New Reply Received - Amount Deducted from my Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Mar 2021 19:28:00 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Amount Deducted from my Account  Ticket comment <div dir="ltr">
<div>Dear Support Team,</div>
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<div>I have attached the Transaction receipt twice but will attach it again and u can see it below </div>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>1. Amount Deducted (<b>159 Riyal</b>)</span><br style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>2. Date of Deduction (<b>02/02/2021</b>)</span><br style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>3. Customer's Email address (<b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></b>)</span><br style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>4. Authorisation Code and Bank Statement showing the exact deduction. (</span><b>MADA ONLINE TRANSACTION
02MAR21 POSA896 11:38:19
ARBS2I04 Riyadh ALRAJHI
LandMark MADA CARD NO:
***794 A89664664 ATM</b>)<br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5ODk0MjkwNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.I9HIPTHdFaSZNp73_4X2XtzwrOiDK7bvHYgH8UDjGXQ" alt="image.png" style="margin-right: 0px" width="517" height="311"><br>
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<div>Best Regards,</div>
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<div>Hani Mumtaz</div>
<div>Mobile - 0541411008</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Mar 5, 2021 at 4:05 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Hani,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We request you to kindly share us with the below details so that we can check and investigate further.<br><br>
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<div dir="ltr">1. Amount Deducted<br>2. Date of Deduction<br>3. Customer's Email address<br>4. Authorisation Code and Bank Statement showing the exact deduction.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043198942905'>Transaction Reciept.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2177591