Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Mar 2021 17:21:02 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Hi,<div><br></div>
<div>Thank you for your response. </div>
<div><br></div>
<div>The item that i'm referring to is not the one that got cancelled. the one that got cancelled i have received the refund and that's fine. <b>BUT THERE IS ANOTHER ITEM YOU CHARGED ME FOR AND I DID NOT RECEIVE</b>. Below is the information of that item.</div>
<div><br></div>
<div>The missing item is name: </div>
<h1 id="gmail-product-details-name" style='box-sizing:border-box;font-size:20px;margin:0px 0px 12px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:24px;color:rgb(61,70,77);padding-right:42px'>Sustainable Star Wars Print Mid-Rise Shorts with Drawstring Closure.</h1>
<div>The missing item price:</div>
<div><b><font>8 BHD</font></b></div>
<div><b><font><br></font></b></div>
<div><font><b>I have attached the picture of the missing item.</b></font></div>
<div><font><b><br></b></font></div>
<div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5ODkwODY4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7qDTGjKSO6BPprhwxzoiO8ikcGzDYOVs_ZwmfgrmJno" alt="Screenshot_20210303_075844.jpg" width="562" height="269"><br>
</div>
<div><br></div>
<div><br></div>I really appreciate your understanding and cooperation in this matter but don't let me feel that I'm begging for my item. If possible give me any phone number that i can contact to explain the situation.<div><br></div>
<div>Thank you.<br><div><br></div>
<div><br></div>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Mar 5, 2021 at 6:16 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Ali,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that ​one item 161960920 - - Lee Cooper Round Neck T-shirt with Short Sleeves was cancelled by the system automatically due to out of stock.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your refund for BHD 1.95 has been processed on 27/02/2021 with the transaction ID 169999990102840467. The amount will take 2-15 business days to be reflect back in your account.</div>
<div dir="ltr">
<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2172771