Subject: New Reply Received - Re: ﻿ Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Mar 2021 11:39:43 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: 	Your Click & Collect order is confirmed!  Ticket comment <div>Thanks for your reply. Let me clarify something for the order <span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' id="yMail_cursorElementTracker_1614944207647">(6279262879) that not completed it was from different Visa</span>
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<font><span style="font-size: 14px" id="yMail_cursorElementTracker_1614944226274">For the order </span></font><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' id="yMail_cursorElementTracker_1614944242231">6279262901 ot was from another bank and it was deducted twice as I sent in the previous email attachment</span>
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<font><span style="font-size: 14px" id="yMail_cursorElementTracker_1614944280905">Please verify and check because 391 sar deducted two times from my account </span></font><font><span style="font-size: 14px" id="yMail_cursorElementTracker_1614944318271">For order </span></font><span id="yMail_cursorElementTracker_1614944329541" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>6279262901</span>
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<div><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' id="yMail_cursorElementTracker_1614944355237"><br></span></div>
<div><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' id="yMail_cursorElementTracker_1614944355659">Rami george</span></div>
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<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Fri, 5 Mar 2021 at 12:35 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv3520044702"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div class="yiv3520044702yqt5264010283" id="yiv3520044702yqtfd13210">Hi Rami,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr" id="yMail_cursorElementTracker_1614944198633">We sincerely apologise for the inconvenience caused to you however, we have checked and it appears that the following order number: (6279262879) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (6279262901).<br><br>The payment has been captured only once from your account which is for the new successfully placed order.<br><br>However, for the new order number 6279262901 pick up has been completed on 04/03/2021.</div>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2180558