Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Mar 2021 11:31:11 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">
<div dir="auto">Dear, </div>
<div dir="auto">Please be informed i have ordered white shoe but wrong order delivered. Kindly return these blue shoes which i haven’t ordered. Pictures attached for both which i have order &amp; 1 i have received.</div>
<div dir="auto">Looking forward to replace wrong order with my correct order.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Saima Mumtaz</div>
<div dir="auto">0544961572</div>
</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 5 Mar 2021, 12:51 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Saima,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that your item has been cancelled by the system automatically due to out of stock. However, your refund for AED 13.00 has been processed on 03/03/2021 with the transaction ID 169999990105902187. The amount will take 2-15 business days to be reflect back in your account.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div></div></div>

	

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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043198770275'>IMG-20210305-WA0025.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043198770278'>IMG-20210305-WA0024.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2180736