Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 18:57:59 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:42 PM, 14th Feb                     User                    I have requested for return of two items 2 days ago           10:42 PM, 14th Feb                     User                    When you'll take the return items back and refund my amount           10:43 PM, 14th Feb                     User                             10:43 PM, 14th Feb                     User                             10:44 PM, 14th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            10:44 PM, 14th Feb                   Mohammad                   when you have created the return ?           10:44 PM, 14th Feb                     User                    11 feb           10:45 PM, 14th Feb                   Mohammad                   it will take 3-5 business days to be collected           10:45 PM, 14th Feb                   Mohammad                   it will be collected soon           10:45 PM, 14th Feb                     User                    It would be really grateful if you can do bank transfer           10:46 PM, 14th Feb                   Mohammad                   order was COD ?           10:46 PM, 14th Feb                     User                    Benefit pay           10:46 PM, 14th Feb                     User                    I paid through benefit           10:47 PM, 14th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           10:47 PM, 14th Feb                     User                    Yes COD           10:47 PM, 14th Feb                     User                    Ya sure           10:47 PM, 14th Feb                     User                    LM7434821907           10:47 PM, 14th Feb                   Mohammad                   Please allow me to check it for you.            10:49 PM, 14th Feb                   Mohammad                   it is cash on delivery           10:49 PM, 14th Feb                   Mohammad                   and refund will be processed in my credit only           10:49 PM, 14th Feb                     User                    I can get a voucher so that i can go to a centrepoint store or i have to order online only again           10:51 PM, 14th Feb                   Mohammad                   no sorry you will get in my credit and from that also you can purcshase online           10:52 PM, 14th Feb                   Mohammad                   for online refunds please informed that it can only be used in online shopping           10:52 PM, 14th Feb                   Mohammad                   and not in store           10:52 PM, 14th Feb                     User                    Through online sizes don't match but now i helpless i will order online again but please try to refund as early as possible and please take the items back. Thank you           10:54 PM, 14th Feb                   Mohammad                   sure           10:55 PM, 14th Feb                   Mohammad                   we will make it asap           10:55 PM, 14th Feb                   Mohammad                   Is there anything else I can help ?           10:56 PM, 14th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:57 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2101597