Subject: Ticket Assigned - Conversation with Angel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 17:54:53 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Angel Angel                    Cant link my shukran card.           09:21 PM, 14th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            09:21 PM, 14th Feb                   Mohammad                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.   To link your Shukran card, please follow the below steps:     1- Log in your account.  2- Go to My account > Shukran > Link your account here.  3- Follow the provided steps on the webpage     After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           09:21 PM, 14th Feb                     Angel                    checked my shukran app, and same number i have used for babyshop and shukran           09:21 PM, 14th Feb                   Mohammad                   please follow this           09:22 PM, 14th Feb                     Angel                    it is telling it is linked to another acct           09:22 PM, 14th Feb                     Angel                    I already did the steps, it is telling it is linked to another acct           09:24 PM, 14th Feb                   Mohammad                   then it must be linked           09:25 PM, 14th Feb                   Mohammad                   please share the email           09:26 PM, 14th Feb                     Angel                    [email-masked]           09:28 PM, 14th Feb                   Mohammad                   Please allow me to check it for you.            09:32 PM, 14th Feb                   Mohammad                   no order from this email id ?           09:33 PM, 14th Feb                     Angel                    Havent placed order yet           09:34 PM, 14th Feb                     Angel                    i used my fb acct to create my babyshop acct           09:35 PM, 14th Feb                   Mohammad                   so what email is there please tell me that one           09:35 PM, 14th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           09:38 PM, 14th Feb                     Angel                    [email-masked]           09:40 PM, 14th Feb                     Angel                    Thats the email. Same as i sent initially           09:40 PM, 14th Feb                   Mohammad                   but i can not find any order from this           09:41 PM, 14th Feb                     Angel                    I didnt place any order yet. Just trying to link my shukran card first           09:42 PM, 14th Feb                   Mohammad                   ok what phone number you used ?           09:43 PM, 14th Feb                     Angel                    0504556873           09:46 PM, 14th Feb                   Mohammad                   Please allow me to check it for you.            09:47 PM, 14th Feb                   Mohammad                   even can not search with number           09:47 PM, 14th Feb                     Angel                             09:48 PM, 14th Feb                     Angel                    this is my baby shop acct           09:49 PM, 14th Feb                     Angel                             09:49 PM, 14th Feb                     Angel                    And this is my shukran app acct           09:49 PM, 14th Feb                   Mohammad                   checking it           09:51 PM, 14th Feb                   Mohammad                   ok your card was blocked i have unblocked it please link the card again Is there anything else I can help ?           09:53 PM, 14th Feb                     Angel                    I’ll try first if its working           09:54 PM, 14th Feb                   Mohammad                   please do it           09:54 PM, 14th Feb                   Mohammad                   If you find any issue you can come again on chat           09:54 PM, 14th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:54 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2101357