Subject: New Reply Received - Re: [Newsletters] Thank you for collecting your order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 06:08:29 +0000 (UTC)

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: [Newsletters] Thank you for collecting your order  Ticket comment <div>My order number was 9635009333</div>
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<div>I have ordered for Junior Diamond 4-in-1 but I have received Junior Diamond 3-in-1 without any explanation.</div>
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<div>Kind regards,</div>
<div>Mohasin Surve</div>
<div>0506952691<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On Feb 14, 2021, at 1:59 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Mohasin,</div>
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<span rel="tempredactor" style="font-size: 14px">Thank you for reaching out us.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>We would also request you to provide us some snapshots of the wrong item you received.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We look forward to hearing from you.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> Your friends,</span><br>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2090941