Subject: New Reply Received - Need to Return a Shipment - Order 9634118167
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 06:00:46 +0000 (UTC)

Hi Mohammad Humayun,  The customer has responded to the ticket.  Need to Return a Shipment - Order 9634118167  Ticket comment <div dir="ltr">Dear Max support team,<div><br></div>
<div>Please cancel this request for RETURN.</div>
<div><br></div>
<div>I have kept the order and wont like to return it now.</div>
<div><br></div>
<div>Regards</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Feb 13, 2021 at 12:24 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Tina,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We would like to inform you that we have created a return request for the item you have the issue. However, we would also like to inform you that an email has also been sent to you to update the address for the collection of the item, we request you to kindly update the address for the collection of the item smoothly.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Our courier will contact you as you will update the address from the email sent within 3-5 business days. Your refund for AED 35.00 will be refunded back in you bank account and for your information there is no charge for returning the products.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2082095