Subject: Ticket Assigned - Conversation with Swimming Calculator
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 20:24:13 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Swimming Calculator Swimming Calculator                    Hello           11:57 PM, 13th Feb                   Bot                   أهلا مرة أخرى!           11:57 PM, 13th Feb                     Swimming Calculator                    I would like to refund the available credit of KWD 31 to my bank account instead of the application.           11:58 PM, 13th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            12:12 AM, 14th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:17 AM, 14th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           12:18 AM, 14th Feb                     Swimming Calculator                    I have specified my inquiry           12:18 AM, 14th Feb                   Mohammad                   Could you please share your order number so that I can assist you further?           12:18 AM, 14th Feb                     Swimming Calculator                    I would like to refund the available credit of KWD 31 to my bank account instead of the application.           12:18 AM, 14th Feb                     Swimming Calculator                             12:19 AM, 14th Feb                   Mohammad                   Please allow me to check it for you.            12:20 AM, 14th Feb                     Swimming Calculator                    Sure           12:20 AM, 14th Feb                   Mohammad                   refund is already processed in my credit           12:20 AM, 14th Feb                   Mohammad                   it is already credited           12:20 AM, 14th Feb                     Swimming Calculator                    Yes I am aware of that. But I want it to be transferred to my bank account.           12:21 AM, 14th Feb                   Mohammad                   you can use that in your next shopping           12:21 AM, 14th Feb                     Swimming Calculator                    I contacted the call centre and they told me once its on ‘my credit’ i can ask you to process to transfer it to my bank account.           12:22 AM, 14th Feb                     Swimming Calculator                    No thank you. I will use cash on delivery from now on. As the knet is process is very complicated           12:22 AM, 14th Feb                   Mohammad                   Ok Please allow us some time to work on it and we will arrange the amount transferred to knet           12:23 AM, 14th Feb                     Swimming Calculator                    Thanks           12:23 AM, 14th Feb                   Mohammad                   welcome           12:23 AM, 14th Feb                   Mohammad                   Is there anything else I can help ?           12:23 AM, 14th Feb                     Swimming Calculator                    that would be all           12:23 AM, 14th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:23 AM, 14th Feb                     Swimming Calculator                    thank you           12:23 AM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2096609