Subject: New Reply Received - Re: Thank you for collecting your order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 19:23:49 +0000 (UTC)

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div><br></div>
<div dir="auto">Hi</div>
<div dir="auto"><br></div>
<div dir="auto">This is to confirm you that we have received the refund against the enclosed claim.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks for your support.</div>
<div dir="auto"><br></div>
<div dir="auto">Best Regards</div>
<div dir="auto">Zille Ali</div>
<div dir="auto">
<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Feb 13, 2021 at 10:18 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2074552</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
</div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Mohammad Humayun : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">​Hi Zille,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that your refund for the missing item (162489024 - - Juniors Colourblock T-shirt and Striped Pyjama Set) SAR 18.00 has been processed on 09/02/2021 with the transaction ID 169999990087660095. The amount will take 2-15 business days to be reflect back in your account.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
</div></div>
<div></div>
<div><br></div>
<br>

</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2074552