Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 18:48:33 +0000 (UTC)

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:34 PM, 13th Feb                     User                    i’m trying to add my shukran card and verify my phone number but i’m not receiving the sms and now it is locked           10:34 PM, 13th Feb                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            10:38 PM, 13th Feb                   Mohammad                   Please share the email you used           10:38 PM, 13th Feb                     User                    [email-masked]           10:39 PM, 13th Feb                   Mohammad                   done           10:41 PM, 13th Feb                   Mohammad                   i habe unblocked it           10:41 PM, 13th Feb                   Mohammad                   please re link it           10:41 PM, 13th Feb                   Mohammad                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.   To link your Shukran card, please follow the below steps:     1- Log in your account.  2- Go to My account > Shukran > Link your account here.  3- Follow the provided steps on the webpage           10:41 PM, 13th Feb                   Mohammad                   Is there anything else I can help ?           10:41 PM, 13th Feb                     User                    Ok thanks but i have a problem i’m not receiving the sms           10:42 PM, 13th Feb                     User                    When i try to verify my phone number           10:42 PM, 13th Feb                   Mohammad                   you will receive it now           10:42 PM, 13th Feb                   Mohammad                   please try           10:42 PM, 13th Feb                   Mohammad                   Is there anything else I can help ?           10:42 PM, 13th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:48 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2096378